FAQ – Frequently Asked Questions
What is included in the price?
The price quoted on the Availability & Prices page is for accommodation only that covers linen including towels, water and cleaning at the end of your stay for standard occupancy […]
Is the chalet located on the slopes (ski-in/ski-out)?
The chalet is not ski-in/ski-out on the slopes but we are, however, conveniently located on the main road that leads to the ski lift station with easy access and a short […]
How far away is the chalet from the ski lift?
The chalet is on Rue des Chablotays, the main road that runs directly past the ski lift station and is just a five minute downhill walk to the lift station or one stop […]
How far away is the chalet from the ESS ski school office and the nursery slope?
The ESS ski school office is located in the ski lift station. The nursery slope is four bus stops away from the chalet or five stops from the lift station. […]
How frequent are the buses?
Buses run every twenty minutes during scheduled times. Useful information: La Tzoumaz – Verbier Bus Timetable La Tzoumaz – Verbier Bus Map
Would our family pet, a 6-year-old Schnauzer, be welcome to stay as well?
In the past, we had a no-dogs policy but recently we asked our Managing Agents who advised that in their experience, guests’ dogs generally behave better than their children! On the […]
How much are lift passes?
The latest lift pass prices for the various sectors covering 4 Vallées / Verbier / Savoleyres (La Tzoumaz) / Bruson are available in the La Tzoumaz Booking portal. Our Managing Agents […]
Where can I find a piste map?
Links to two piste maps with additional ski runs related information can be found on the Ski Area Overview page. Useful information: La Tzoumaz – Verbier Piste Map 4 Vallées […]
How much are ESS ski/snowboard lessons?
Details on the different types of lessons on offer and the latest prices are available in the Tzoumaz Booking portal.
What ski lessons would you recommend for a group of ten thirty-something adults of differing abilities?
We recommend Tzoum’Evasion as we know the co-owner, Kevin Gillioz, very well and he has offered Chalet Cathay guests 10% off their instruction prices when booked in advance. It may […]
Can you describe the ski runs in La Tzoumaz?
The ski runs on the La Tzoumaz / Savoleyres side of the mountain are much more beginner / intermediate / family friendly than the Verbier side although that is not […]
Is it possible to ski to Verbier from La Tzoumaz?
Yes, it is quite straight forward and reasonably easy to do so. Looking at the 4 Vallées Piste Map, the route takes you directly into the heart of Verbier in […]
Does the chalet have off-road parking?
Yes it does. The chalet is approached directly from the main road that runs past the ski lift station via a gentle sloping private tarmac drive offering easy access by foot […]
How easy is it to gain access to the chalet for young children or the elderly?
The chalet is approached directly from the main road via a gentle sloping private tarmac drive offering very easy access by foot and car that leads right up to the […]
Are there webcams of the resort and the local hill Savoleyres?
You can find them in the Tzoumaz Booking portal.
Where do you recommend for ski hire?
Our partners Perraudin Sports have been open for business since 1968. They are located in the village a few minutes walk from the ski lift station and have offered Chalet Cathay […]
Are there any cross-country skiing trails in La Tzoumaz?
Unfortunately, there are not any in La Tzoumaz but there are two on the Verbier side. The first is on the outskirts of Verbier village and the second is in […]
What else is there to do in the resort if you are not skiing or snowboarding?
A useful resource with details on activities, amenities and lots more useful information to help you make the most of your holiday is the La Tzoumaz Tourist Office website. Please also refer […]
Can you provide travel directions by car to get to the chalet?
Once you have booked with us, we will make available a set of resources in the Guest Information area that includes a Travel Guide with travel directions and maps that […]
How long does it take to drive from Calais and how much are the motorway tolls?
After exiting the Eurotunnel terminal, the time taken depends on a number of factors: time of year, weather conditions, whether a short cut is taken off motorways in the backcountry […]
Where is best for car hire at Geneva Airport – the Swiss or French side?
Historically, car rental has been cheaper on the French side but it is best to check online keeping an eye out for hidden extras that may skew the price comparison. […]
What is best for a transfer between Geneva Airport and the chalet?
We have partnered with Alpina Transfers to offer market beating transfers. We make nothing on this arrangement so all cost savings are passed onto our guests but should you find […]
Are winter tyres and snow chains mandatory in Switzerland?
Winter tyres are recommended but not mandatory. If, however, you are driving in winter without them at a speed that impedes other traffic you could be fined. Snow chains are […]
Does Switzerland have motorway tolls?
Yes it does. You have to pay an annual motorway toll even if your use is only for a day trip. A vehicle sticker or vignette as it is called […]
Can you recommend places to eat during the day on the mountain both in La Tzoumaz and Verbier?
There are many to choose from. Previous guests in their Guest Book entries have recommended lunch at La Marmotte and Chez Simon on the La Tzoumaz side and Chez Dany on […]
Where should I do my grocery shopping?
The Marché La Tzoumaz supermarket under location pin #8 in the La Tzoumaz Village Map provides an important service and deserves your support. It is a larger supermarket than the previous […]
Do you provide a coffee maker?
Yes, three kinds. A Nespresso™ espresso maker, a standard cafetière coffee press and a filter coffee maker. Please remember to bring your own Nespresso™ capsules or coffee grounds. Please refer […]
Do you provide logs for the lounge fireplace?
Although the chalet benefits from year-round geothermal heating, you may wish to use the feature fireplace particularly in winter to create a relaxing ambience. Logs can be purchased from our […]
What equipment do you provide for children?
Our chalet is very child friendly for babies and toddlers. We provide five travel cots, one of which is the LittleLife® Arc2, two high chairs and another highchair that can […]
Not found what you are looking for?
Please get in touch here, we are always happy to answer any questions you may have.